Research-informed consulting to tackle wicked problems
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Strengthening American democracy and communities
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Design professionals with a passion for local government
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Incorporate user feedback during the building phase to ensure you get it right the first time
Evaluate existing services and innovate in collaboration with those most impacted
Strengthen trust and grow your capacity to spark change by building community
Client Partnerships
Kyle holds dual master’s degrees in public administration and comparative studies, specializing in local government, public policy, and design research. He has additionally been involved in various leadership capacities in city management and community politics for nearly 10 years. He’s worked extensively in strategic management, mixed methods research, and community capacity building.
Design and Research
Mindy has 8 years of experience in the human-centered design and research methods. A passionate advocate for community-building and urbanism, Mindy has worked with major brands both in the US and abroad, as well as the city of Istanbul, Turkey. She brings her private sector experience in building delightful products and services to the public sector through GovEmpower.
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Through in-depth interviews with users and stakeholders, we map the full experience to expose pain points, inefficiencies, and moments of opportunity—giving you a clear picture of what to fix and where to innovate.
We observe real users as they interact with your digital solution to uncover friction points and recommend targeted improvements.
Leaning on industry best practices and deep UX expertise, we review your product to highlight areas where usability and accessibility can be strengthened.
Planning a new service or redesigning a current one? We work with you to outline each layer—frontstage and backstage—so your offering runs smoothly from the inside out.
From 2-hour sprints to 2-week design labs, we facilitate collaborative workshops—whether you’re refining a roadmap, rethinking a service, or launching a new community initiative.
We lead one-on-one interviews with users and stakeholders to surface insights, build trust, and ensure any changes are informed by those most affected.
We design and deploy surveys that surface actionable insights from your community—helping you prioritize what matters most.